• Observe, observe, observe. Consider your favorite clothing designers, boutique hotels you love and your must-have magazines. Each of these can provide clues to how they created their business style through hangtags, labels, menus, drink napkins, font choices, color schemes and Web sites.
• Get organized. Every small business has a similar list of tools, including a logo or specialized version of their company name, letterhead, stationery, business cards and a Web site that shows current and potential customers that it is in business. Take time to think about your customers and what they need from you and your business.
• Go digital and save money. Forrester Research recently found that 42 percent of small businesses are marketing or advertising their business online. A Web site and e-mail address are musts.